Contact Us
Get in Touch
We're here to help! Whether you have a question about your order, need help choosing the right product, or just want to say hello — we'd love to hear from you.
📧 Email Us
We respond to all inquiries within 24–48 hours, Monday through Friday.
📦 Order Support
If you have a question about an existing order, please include your order number in your message so we can assist you as quickly as possible.
📍 Business Address
Loza
6125 2nd St, Suite 6201
Key West, FL 33040
United States
⏱ Response Times
We aim to respond to all emails within 1–2 business days. For urgent matters, please include "URGENT" in your subject line and we'll prioritize your message.
Thank you for shopping with Loza — we appreciate your support! 💙